Gothic Footwear Australia | Demonia Australia | Pleaser Australia
COVID19 DELAYS APPLY ON ANY USA IMPORTED ITEMS
X-DEMO STYLES/SIZES DEPARTING ASAP (CLEARANCE PAGE)
USA IMPORTED STYLES/SIZES DELAYED - DEPARTURE FROM 1st MAY
NZ SHIPPING TEMPORARILY UNAVAILABLE
WORLDWIDE SHIPPING TEMPORARILY UNAVAILABLE
CANCELLATION POLICY EXTENDED - FULL REFUNDS NOW AVAILABLE IF YOU CANCEL YOUR ORDER BEFORE IT IS SHIPPED UNTIL WE RESUME NORMAL BUSINESS
UPDATED: 11:00PM 30.03.20
**This situation is subject to change without notice and we thank you for your patience and understanding during this difficult time for all small business.
New Warehouse Location:
This means we now only ship/post orders. Collection is not possible.
Our warehouse is staffed for picking and packing of orders.
We don’t have a showroom anymore for trying shoes on. We do have a 7 days return policy for wrong size and our Sales Manager is usually pretty good at helping you select the correct size, the first time! So just ask if you’re unsure.
Our Sales Manager has moved her public office to her private home-office. This means she is much more flexible with product and order enquiries and is likely to get back to you sooner. Michelle loves her job and works around the clock!
Our Social Media is managed overseas in Europe by our Virtual Assistant. If you see us actively posting at 4am, this is most likely why. It doesn’t mean we will respond to you at 4am, but on average we do respond within 12-24hrs.